Frequently Asked Questions
Answers to the most common questions about jobs, training, visas and payments.
Registration
Is registration really free?
Yes. Creating your candidate profile on GSW is completely free. You only pay when you choose an optional subscription plan or an paid training programme.
What documents do I need to register?
To register you only need a valid mobile number and email address. Passport, NID and certificates are required later, before you apply for a specific job.
Can I register without a passport?
Yes, you can register and browse jobs without a passport. However, a valid passport is mandatory before your application can be forwarded to an employer.
Application
How long does the whole process take?
From application to departure it typically takes three to six months, depending on the destination country, visa category and employer schedule.
How do I check my application status?
Log in to your dashboard and open "My Applications". Every status change is recorded with a date, and you also receive an SMS and email notification.
Can I apply for more than one job?
Yes. The number of simultaneous applications depends on your subscription plan. Free accounts have a limited monthly quota.
Payment
Which payment methods do you accept?
We accept bKash, Nagad, Rocket, debit and credit cards, and internet banking through our secure payment gateway.
Do you charge any hidden fees?
No. Every fee is listed in writing before you pay, and you receive a receipt for each transaction. GSW never asks for cash payments outside the platform.
Can I get a refund?
Subscription refunds are handled according to our refund policy. Government and embassy fees, once submitted, are non-refundable.
Visa
What is your visa success rate?
Our current visa success rate is 96%, based on applications processed over the last twelve months.
What happens if my visa is rejected?
Our team reviews the rejection reason with you, and where possible your profile is put forward for an alternative employer or destination at no extra service charge.
Do you arrange the air ticket?
Yes. For most contracts the employer covers the joining ticket. Where they do not, our travel desk arranges it at cost price.
Did not find your answer?
Our support team replies to every message within one working day.